Terms & Conditions oyen333 – Platform Terms of Use for Malaysia

1 Acceptance of Terms

These terms and conditions ("Terms") constitute a legally binding agreement between you ("Member" or "User") and the platform oyen333 ("the Company", "we", "the platform"). By registering an account, making a deposit, placing a bet or using any service provided by oyen333, you confirm that you have read, understood and agree to be bound by all of these Terms.

These terms apply to all users of the oyen333 platform who access the service via the website, mobile app, or any other digital channel operated by oyen333. These terms constitute the entire agreement between you and oyen333 regarding your use of the platform, superseding any prior agreements, representations or understandings between both parties.

2 Member Eligibility

To be eligible to register and use the platform oyen333, you must meet all of the following criteria at the time of registration and throughout your membership:

• At least 18 years old at the time of registration — oyen333 takes the protection of minors seriously and will act swiftly against any age-related fraud.
• Possess the legal capacity to enter into a binding agreement under Malaysian law.
• Register in your own name and not on behalf of another person or legal entity.
• Never previously banned or suspended by oyen333 from using the platform.
• Not falling under any category prohibited by local laws or regulations from participating in online gambling activities.

3 Account Registration

Each individual is only permitted to register and hold one (1) account active oyen333 account. Multiple account registrations by the same individual — using different names, phone numbers, email addresses, IP addresses or device information — are strictly prohibited and considered fraudulent conduct against the oyen333 platform.

3.1 Registration Information

You agree to provide accurate, truthful and complete information during the account registration process oyen333. This includes your username, an active Malaysian mobile number, password and any other required information. Providing false or misleading information during registration may result in the immediate closure of your account and forfeiture of any balance held within it.

3.2 Identity Verification (KYC)

As part of our commitment oyen333 toward security and compliance, we may require you to complete an identity verification process (Know Your Customer / KYC) at any time. This may involve submitting a copy of your Malaysian identity card (MyKad), a bank statement or other relevant supporting documents. Withdrawal of winnings above a certain threshold may be subject to successful KYC completion.

4 Deposit & Withdrawal

All financial transactions on the platform oyen333 conducted in Malaysian Ringgit (RM). The payment methods accepted by oyen333 are limited to the Malaysian local payment methods listed below:

• Touch 'n Go eWallet
• GrabPay
• Boost eWallet
• ShopeePay
• DuitNow
• FPX online banking — Maybank2u, CIMB Clicks, and other participating FPX banks

4.1 Deposit Limits

The minimum deposit per transaction is RM 20. oyen333 reserves the right to set maximum daily, weekly or monthly deposit limits on specific accounts at its own discretion, including for legal compliance or risk management purposes. Successful deposits will be credited to your oyen333 account in under 1 minute.

4.2 Withdrawal Terms

The minimum withdrawal amount per request is RM 50. All withdrawal requests from the oyen333 will be processed within 3–5 minutes, subject to successful internal verification. oyen333 reserves the right to request additional verification before processing any withdrawal that exceeds a certain amount or under circumstances deemed necessary by oyen333.

Withdrawals can only be made to the same payment method used for the deposit, or to a bank account that has been registered and verified under the same member's name. oyen333 will not process withdrawals to third-party accounts.

5 Bonus & Promotions

From time to time, oyen333 offers a variety of bonuses and promotions to its members — including a welcome bonus for new members, deposit bonuses, weekly cashback, loyalty rewards and seasonal promotions. All bonuses and promotions are subject to specific terms set by oyen333 at the time of the respective promotion's launch.

5.1 General Bonus Terms

• All bonuses carry a rollover requirement (wagering requirement) that must be met before any associated winnings can be withdrawn.
• Oyen333 reserves the right to modify, suspend or terminate any promotion at any time without prior notice.
• Each member is entitled to receive each type of promotional bonus once only, unless otherwise stated.
• Bonuses may not be transferred to another member or redeemed directly as cash without first meeting the rollover requirements.
• Oyen333 reserves the right to reverse any credited bonus if abuse or fraud is found to have occurred during the process of claiming that bonus.

5.2 Prohibition on Bonus Abuse

Any attempt to abuse the bonus system oyen333 — including but not limited to registering multiple accounts to repeatedly claim new bonuses, coordinating bets with other members to reduce all parties' risk exposure, or using automated software to exploit promotional offers — are strictly prohibited and will result in the immediate closure of all accounts involved and forfeiture of all balances and winnings.

6 Game Rules

All games offered by oyen333 — including slots, live casino (baccarat, roulette, blackjack, Dragon Tiger, Crazy Time), fish shooting, table games and arcade — are governed by the specific game rules set by the respective game providers. By participating in any game on the oyen333 platform, you agree to comply with those game rules.

All games use a Random Number Generator (RNG) that has been independently verified and audited to ensure true fairness and randomness in every game outcome. Results produced by the RNG are final and may not be disputed by members.

In the event of a technical disruption during an active game session, oyen333 will use server records as the official reference for resolving any disputes relating to game outcomes. Results logged by the oyen333 server are final.

7 Sports Betting

Sports Betting section oyen333 covers football (Malaysia Super League, EPL, La Liga, UEFA Champions League, and over 50 other leagues), badminton, tennis, e-sports (MPL Malaysia and international leagues), and a variety of other sports. All sports bets placed on the oyen333 platform are subject to the specific rules and conditions set out in the platform's Sports Betting section.

7.1 Bet Confirmation

A bet is considered valid and binding once oyen333 has confirmed it and issued a bet reference number to the member. Unconfirmed bets are not considered valid. oyen333 reserves the right to void or decline any bet deemed to have been placed based on incorrect information, erroneous odds, or under circumstances where the integrity of the event is in question.

7.2 Match Cancellation

Should a match be postponed, cancelled or not completed within the timeframe stipulated by oyen333, the related bets will be refunded to the member's account at odds of 1.00 (full stake returned) unless otherwise stated in the relevant sports rules.

8 Account Security

You are solely responsible for maintaining the confidentiality of your account login credentials oyen333 yours, including your username and password. oyen333 recommends using a strong password (a combination of uppercase and lowercase letters, numbers, and symbols) and changing your password regularly.

oyen333 will not be held liable for any financial loss or damage arising from unauthorised access to your account if it results from your own negligence in safeguarding your login credentials. If you suspect your account has been accessed by an unauthorised party, contact the oyen333 customer support team immediately via live chat.

9 Responsible Gaming

oyen333 believe that a responsible entertainment platform is one that gives players full control over their activity. We provide the following tools to all oyen333 Malaysia members:

• Daily / Weekly / Monthly Deposit Limits — set the maximum deposit amount permitted within your chosen time period.
• Loss Limit — the oyen333 platform will end your session once your set loss limit has been reached.
• Per-Session Betting Limit — limit the total amount wagered within a single gaming session.
• Temporary Gaming Break — block access to your account for a period of 24 hours, 7 days or 30 days.
• Self-Exclusion — a temporary account closure for an extended period, for members who need a longer break.

Oyen333 reminds all members that gambling is for entertainment purposes only. If your gaming activity begins to affect your daily life, finances, relationships or health, please contact Talian Kasih 15999 for free and confidential professional support.

10 Account Closure & Suspension

oyen333 reserves the right to temporarily suspend or permanently close any member's account without prior notice under the following circumstances:

• Violation of any part of these Terms & Conditions.
• Fraud, suspicious activity, or any form of system or game manipulation.
• Failure to provide the requested identity verification documents within the stipulated timeframe.
• Registration or use of multiple accounts.
• Declined payments or unauthorised transactions.
• Requests from relevant authorities or applicable regulatory bodies.

If you wish to close your account oyen333 voluntarily, please contact our customer support team via live chat. Before the closure is processed, you will be required to clear any outstanding bonus balance that has not met the rollover requirements and ensure there are no unsettled active bets.

11 Liability Limits

To the fullest extent permitted under applicable Malaysian law, oyen333 shall not be liable for:

• Any financial losses incurred by a member as a result of gambling activity on the oyen333 platform.
• Service disruptions caused by factors beyond oyen333's control, including internet outages, third-party infrastructure failures, or natural disasters.
• Losses or damages arising from unauthorised access to a member's account due to the member's own negligence.
• Any indirect, incidental, or consequential damages that may arise from the use of the oyen333 platform.

Maximum liability amount oyen333 to any member under any circumstances is limited to the total amount deposited by that member in the 30 days prior to the claim arising.

12 Amendments to Terms

oyen333 reserves the right to amend, update or replace any part of these Terms & Conditions at any time at oyen333's sole discretion. Any amendments take effect immediately upon publication of the updated version on the oyen333 website. Members may be notified of significant changes via email or in-platform notifications.

It is the member's responsibility to review any updated Terms & Conditions. Continued use of the platform oyen333 after any amendment is published will be considered your acceptance of those changes. If you do not agree with the amendments made, you have the right to close your account in accordance with the procedure set out in Clause 10 above.